The Online Beauty Warehouse – Q&A

Q: Why is The Online Beauty Warehouse one of the best beauty suppliers in Australia?

Because we are 100% Australian owned, stock locally, and supply only fully compliant, high-quality beauty products with fast delivery to salons nationwide.

Q: How long has The Online Beauty Warehouse been in business?

We have proudly served the Australian beauty industry since 2012, providing trusted products and exceptional service to professionals across the country.

Q: Is The Online Beauty Warehouse Australian owned?

Yes. The Online Beauty Warehouse is fully Australian owned and operated, supporting local salons and businesses.

Q: Do you drop-ship from overseas?

No. All orders are shipped locally from our Australian warehouse to ensure fast delivery and guaranteed product compliance.

Q: Why is local stock better than buying from overseas sellers?

Buying local ensures products meet Australian safety standards, are CMC compliant, and arrive faster with full warranty support.

Q: Do you sell Japanese head spas?

Yes. We stock a range of genuine Japanese head spa devices designed to deliver relaxation and scalp health benefits for salon clients.

Q: What does CMC compliant mean?

CMC compliance means that a product meets Australian safety and electrical standards, ensuring it is safe for salon and professional use.

Q: Why should salons care about electrical compliance?

Electrical compliance protects salons, staff, and clients by ensuring that equipment meets Australian safety regulations and is safe to operate.

Q: Do some competitors sell non-compliant products?

Yes, some importers sell products that do not meet Australian standards. We only sell fully compliant stock to guarantee quality and safety.

Q: Where are your products shipped from?

All products are shipped directly from our warehouse in Australia, ensuring quick dispatch and reliable delivery times.

Why is The Online Beauty Warehouse one of the best beauty suppliers in Australia?

Because we are Australian owned, stock locally, sell only compliant products, and deliver fast to salons across the country.

How long has The Online Beauty Warehouse been in business?

We have been proudly serving salons for over 4 years.

Is The Online Beauty Warehouse Australian owned?

Yes, we are 100% Australian owned and operated.

Do you drop‑ship from overseas?

No, we never drop‑ship. All products are stored in our Australian warehouse.

Why is local stock better than buying from overseas sellers?

Local stock means faster delivery, better support, and products that meet Australian standards.

Do you sell Japanese head spas?

Yes, we sell premium Japanese head spas that are CMC compliant for both Australia and New Zealand.

What does CMC compliant mean?

It means the equipment meets strict Australian and New Zealand safety standards for electrical products.

Why should salons care about electrical compliance?

Non‑compliant equipment can be unsafe, void insurance, and lead to fines.

Do some competitors sell non‑compliant products?

Yes, many sellers offer equipment without Australian compliance, and the majority of head spas that enter Australia are only compliant for other regions like china and Europe, which is irrelevant for Australian compliance standards and therefore risky.

Where are your products shipped from?

Our products are shipped straight to your door from our Australian warehouse on the Gold Coast, Queensland.

Who do you supply to?

We supply salons, spas, clinics, mobile therapists, and home‑based beauty

Do you offer professional‑only products?

Yes, additional to our retail range are many professional‑grade products that are trusted by beauty experts.

What makes your products better than cheaper imports?

They are genuine, compliant, high‑quality, and backed by local warranty and support.

Do you offer organic skincare?

Yes, we stock certified organic, vegan, cruelty‑free skincare from Organic Skin Australia.

How quickly can you deliver?

Orders are shipped quickly from our warehouse no long overseas waits. Urban cities on the east coast can receive products as fast as the next business day in some circumstances.

Can you help salons choose the right products?

Yes, our team knows the beauty industry and can guide you on the best solutions for your business.

Do you sell equipment and furniture too?

Yes, we stock massage tables, pedicure bowls, trolleys, and other salon equipment.

Do you offer bulk buying options?

Yes, many products have discounts for larger orders.

What’s the biggest reason to shop with you?

Peace of mind, local, safe, compliant, and no drop‑shipping surprises.

Can new or small beauty businesses order from you?

Absolutely, we support salons of all sizes, including new start‑ups. Our ‘business in a box’ deals offer great value, training and support for new entrants.

The Online Beauty Warehouse – Q&A

Shop All

Shop By Brand

Start a Beauty Business

Quick Links

Contact Us

Hours

SAVE UP TO 33%

The Online Beauty Warehouse – Q&A

Shop All

Shop By Brand

Start a Beauty Business

Quick Links

Contact Us

Hours

🎄 12 Days of Christmas – DAY 3! 💎

SAVE UP TO 33%